Question
What is the return policy on samtechT's products? How do I return a product?
Answer
30 day money back guarantee from date of purchase. Some exceptions may be made with a restocking fee on a case by case basis and buyer may be responsible for return shipping cost.
If you would like to return our product, include the following in your message.
- Order Number from Samtecht.com or Amazon
- Reason for return.
- Description of use (Residential, Small Business, Commercial)
- Shipping Address (In below format)
Your name
123 Example Lane
Example City, Example State
00000
Once we receive this information, we will email you a return label for your product and refund you as we receive the product.
To return, send us an email to cs@samtecht.com
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